Last updated: October 20, 2026

This page explains, in plain language, what information EnTek Remote Computer Services collects through this website and how it's used.

What we collect

• Contact form: your name, email, phone, computer type, and your message.
• RustDesk ID form: your name, phone or email, and your RustDesk ID.
• Live chat: the messages you send through the chat window, which is run by tawk.to.
• Hosting logs: our host, Netlify, keeps basic technical logs (such as IP address, browser type, and pages visited) to run and protect the site.

How we use it

Only to respond to you and provide the service you asked for.

Who we share it with

We don't sell your information or share it with anyone, except the service providers that run this site and deliver your messages to us: Netlify (hosting and forms), tawk.to (live chat), our email provider, and ntfy (phone alerts for new requests).

Remote sessions

A remote session happens only when you start it and allow the connection. You can watch while I work and end the session at any time.

Payments

Payments are handled by Cash App and PayPal under their own privacy policies. We don't see or store your card or bank details.

Deleting your information

To ask us to delete your information, email neil@entekpc.com.

Questions

Call (727) 386-9391 or email neil@entekpc.com.